General conditions

Price

Prices in this catalog are quoted in euro, net amounts, VAT included and guaranteed for the European Union.

Items covered by a guarantee are subject to the terms of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) which we ask you to keep carefully. Not covered: damage due to poor maintenance, non-observance of the operating instructions, or normal wear and tear.

Availability

Our commitment to delivery is void in case of failure or non-respect of the delays of supply of our own suppliers, and insofar as this unavailability is not attributable to BIOMINERALIS BY ATLANTIC. In case of unavailability of a product, we will inform you as soon as possible.

Payment terms

Methods of payment: Paypal payment.

Delivery and transport

Items are shipped by post within approximately 5 to 8 days. A participation on your part is requested only once per order.

NOTE: BIOMINERALIS BY ATLANTIC does not deliver its parcels in a post office box and does not deliver any merchandise to a minor clientele or under guardianship, unless written authorization is given by the parents or guardian.

Return or exchange of goods

The items must be returned intact and complete in their original packaging (with the labels including their references), accompanied by the delivery note, within 7 days after receipt of your package. The shipping costs related to the return are at your expense. In the case of an exchange order, the shipping costs of your new order are offered to you.

Legal Warranty

Check the condition of the goods delivered without waiting to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to inform us of any defect or anomaly affecting the goods delivered to enable us to remedy it.

Computing and Freedom

All personal data will be treated as confidential. The information necessary for the management of the order will be processed and communicated to associated companies as part of the management of the order.